Here’s Why You Should Never Share Verification Codes
More and more companies are using Verification Codes via text and email when we login to our accounts online, and that's a great thing. Sometimes, it's not even optional, which is even better. I've included an example email below.
They can only be used once, and if you have access to your phone or email account to get the code, that's an excellent way to confirm it's yours and that you're the one receiving the code.
My Mom recently received an email from Canadian Tire Financial Services because she has a credit card with them. This is one of the best-worded security messages I've ever seen. They don't mince words and are very direct about why you should NEVER share Verification Codes and what to do if someone asks you for one.
No one has ANY reason to ask you for the one-time verification code over the phone, not even someone at the company that sent it to you. Doesn't matter the situation.
To be clear: if someone obtains your username and password, they CANNOT access your accounts if one-time codes are turned on, so DO NOT give anyone those codes.
Here is that message, along with a written version of it below for those who need that.
"Here's the text version for those who may need it:
A verification code is for your use only. DO NOT SHARE IT WITH ANYONE. No business will call you to request that code. It's a scam.
What is a verification code?
If you are updating your information or completing an action, a business, bank, or merchant may text or email you a one-time code to verify your identity. This is for your use only, to complete the action you initiated.
No one will [should] call you to ask for this code.
What if I get a verification code I didn’t request? If you receive a code from a business but you aren't shopping, logging in, or phoning them right now, there is a chance someone else is trying to use your account.
Stay calm, as long as you don't share the code with anyone, your account cannot be accessed. Immediately contact the Bank (using the number on the back of your card) or business directly that sent you the code to let them know what has happened and follow their advice to secure your account.
If someone calls and asks you to tell them the verification code: STOP. HANG UP THE PHONE."
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